Delete your MyPA account
You can permanently delete your MyPA account and all of its data at any time.
In the app (fastest)
- Open MyPA and go to Profile.
- Tap Delete account (below Sign Out).
- Type DELETE to confirm, then tap Delete permanently.
Your account is deleted immediately.
Without the app
Email support.yemjos@gmail.com from the email address you use to sign in to MyPA, with the subject "Delete my account". We'll verify the request came from you and delete the account within 30 days, then confirm by email.
What gets deleted
- Your recordings and their audio
- Transcripts, summaries, key notes and action items
- Chats with the assistant, including its conversation memory
- Reminders, calendar events, tasks, notes and contacts
- Your profile and preferences
- Your device registrations for notifications
- MyPA's access to your Google account (revoked)
Files already backed up to your own Google Drive stay there; delete them in Drive if you want them gone too.
What we keep
- Payment records (amount, currency, date and provider reference), with the link to you removed, because we're required to keep financial records.
- A one-way keyed fingerprint of your Google account ID and email, which can't be turned back into your email. It's used only so a new account for the same person doesn't get a second free trial.
Any remaining subscription time ends when the account is deleted, and signing up again later doesn't include another free trial.
Questions: support.yemjos@gmail.com